bn8 Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how bn8 collects, uses, and protects your data.
1. Introduction and Purpose
bn8 ("we", "us", or "platform") provides a safe and reliable online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use bn8's website, mobile platform, or related services, how we use that information, and under what circumstances we may share it with third parties.
This Policy reflects our commitment to your privacy rights. By using the bn8 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please stop using our services or contact us.
This Policy may be updated from time to time. If there are significant changes, we will post a notice on the site and the "Last Updated" date at the top of the Policy will be changed. You are advised to review this page regularly.
2. Information We Collect
bn8 may collect the following types of information to operate the platform smoothly and improve our services:
Personal Identification Information
- Full name and date of birth
- National ID or passport number
- Email address
- Residential address
- Occupation and income details (where applicable)
Financial and Payment Information
- bKash, Nagad, or Rocket account number
- Bank account details
- Transaction history and amounts
- Deposit and withdrawal records
Technical and Device Information
- IP address and geographic location
- Browser type and operating system
- Device ID and model
- Cookies and session data
- Time spent on site and pages visited
Gaming Activity Information
- Bet and game history
- Wins and losses
- Bonus and promotion usage records
- VIP level and points information
- Responsible gaming limit settings
3. Purpose of Using Information
bn8 uses the collected information for the following purposes:
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Account Management: Creating and verifying your account, keeping login secure, and sending account-related notifications.
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Payment Processing: Completing deposit and withdrawal transactions securely and maintaining accurate records of financial information.
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Identity Verification (KYC): Carrying out the necessary identity checks to prevent fraud, money laundering, and access by minors.
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Customer Support: Providing prompt resolution of your complaints and questions via live chat or email.
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Service Improvement: Analyzing statistical data to improve the site experience and develop new features.
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Responsible Gaming: Identifying excessive gaming and providing the necessary support and limit-setting tools.
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Bonuses and Promotions: Informing you about offers and promotions relevant to your gaming activity (with your consent).
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Legal Compliance: Retaining information necessary to comply with applicable laws, regulations, and regulatory guidelines.
4. Cookies and Tracking Technologies
The bn8 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or device that help improve the functionality of the site.
Essential Cookies
Required for the core functionality of the site. Without these, login, payment, and gaming sessions will not work.
Analytics Cookies
Used to analyze site visits, pages viewed, and usage patterns in order to improve our services.
Preference Cookies
Remember your language, layout, and other preferences so you do not have to set them again on your next visit.
Security Cookies
Used for fraud detection, session protection, and preventing unauthorized access.
You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some important features of the site to stop working.
5. Disclosure and Sharing of Information
bn8 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
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Payment Processors: The minimum information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with payment partners.
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Identity Verification Agencies: As part of the KYC process, necessary information may be shared with trusted identity verification service providers.
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Technology Service Providers: Technology partners assisting with server hosting, data security, and site operations, who work under strict confidentiality agreements.
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Legal Obligations: Disclosure of information to the relevant authorities in response to court orders, government investigations, or legal requirements.
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Business Succession: In the event of a change in ownership, merger, or acquisition of bn8, the new management will retain information under the same terms of this Policy.
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Emergency Security: Cooperation with security agencies to prevent and investigate fraud, money laundering, or other illegal activity.
6. Methods of Data Protection
bn8 applies industry-standard technical and organizational security measures to keep your personal and financial information secure:
All data transfers are secured with TLS/SSL encryption.
Passwords are never stored in plain text — strong cryptographic hashing is used.
Two-factor authentication (2FA) is available as an extra layer of security for your account.
All personal information is stored on encrypted, firewall-protected servers.
bn8 staff can only access the information necessary for their role.
Regular technical audits and tests are conducted to identify security vulnerabilities.
No method of transmitting or storing information over the internet is 100% secure. However, we follow the highest industry-standard security technologies and practices to protect your information.
7. Data Retention and Deletion
bn8 retains your information only for as long as it is necessary or legally required. The data retention rules are described below:
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Active Account Information: All relevant information is retained for as long as the account remains active.
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Financial Transaction Records: Financial records may be retained for a specified period after account closure in line with legal and regulatory requirements.
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KYC Documents: Identity verification documents are retained in accordance with the relevant regulations.
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Account Deletion Requests: Your account will be closed upon your request. However, information required to meet legal obligations may be retained for a specified period.
To request deletion of your information, contact us at [email protected].
8. Your Privacy Rights
As a user of bn8, you have the following rights regarding your personal information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request correction or updating of inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request deletion of your personal information.
Right to Restrict Processing
In some cases, you may request that the processing of your information be restricted.
Data Portability
You may request to receive your information in a structured, machine-readable format.
Opt Out of Marketing
You may withdraw your consent at any time to stop receiving promotional communications.
To exercise these rights, write to [email protected] or contact us via the site's live chat. We will respond to your request within a reasonable time.
9. Protection of Minors
bn8 services are for users aged 21 and over only. We do not intentionally collect information from minors. Age is verified at the time of account registration, and if a user is confirmed to be under 21, their account will be closed immediately and any information collected will be securely deleted.
If you believe a minor has opened an account on bn8, please notify us immediately at [email protected].
10. Third-Party Services
bn8 works with various third-party game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others to supply games on the platform. These organizations may have their own privacy policies.
Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies and terms of use, which can be found on their respective platforms.
bn8 is not responsible for the privacy practices of these third parties. However, we only work with partners who maintain high standards of data protection.
11. Policy Changes and Contact
Policy Changes
bn8 reserves the right to update this Privacy Policy at any time. If there are significant changes, we will post a notice on the site and the "Last Updated" date at the top of the Policy will be changed. Continued use of the platform after changes are made will be taken to mean that you have agreed to the revised Policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
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Live Chat: Get support in English 24/7 from any page on the site.
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General Inquiries: [email protected]
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Privacy-Related Matters: [email protected]
We are always committed to protecting your privacy rights with transparency and accountability.
Want to Know More?
Explore our other policies and informational pages.